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BIS cracks down on e-commerce giants for selling substandard products

The Bureau of Indian Standards (BIS) has intensified its enforcement actions against e-commerce platforms, with a series of raids aimed at cracking down on the sale of substandard products in violation of Quality Control Orders, according to an official statement from the Ministry of Consumer Affairs, Food & Public Distribution on Thursday.

In a major operation on March 19, the Delhi branch of BIS conducted a search and seizure at Amazon Sellers Pvt Ltd’s warehouse in the Mohan Cooperative Industrial Area, Delhi. The 15-hour raid resulted in the seizure of over 3,500 products, including geysers, food mixers, and electrical appliances, valued at around Rs. 70 lakhs. These items were found either without the required ISI mark or bearing counterfeit ISI labels.

In a separate raid at Instakart Services Pvt Ltd, a subsidiary of Flipkart, located in Trinagar, Delhi, BIS officials confiscated around 590 pairs of sports footwear that lacked the mandatory ISI mark and date of manufacture. The seized footwear was worth approximately Rs. 6 lakhs.

These operations are part of BIS’s ongoing nationwide crackdown on the sale of non-compliant and unsafe products. Similar raids have been conducted in recent weeks across Delhi, Gurgaon, Faridabad, Lucknow, and Sriperumbudur. The BIS aims to ensure consumer safety by enforcing quality standards on products under its compulsory certification regime, which currently covers 769 products.

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