In a major move aimed at enhancing voter convenience and efficiency in service delivery, the Election Commission of India (ECI) has announced a new Standard Operating Procedure (SOP) to ensure that Elector Photo Identity Cards (EPICs) are delivered within 15 days of any update in the electoral rolls. This includes both new enrolments and modifications to existing voter details.
The initiative, introduced under the leadership of Chief Election Commissioner Shri Gyanesh Kumar and Election Commissioners Dr. Sukhbir Singh Sandhu and Dr. Vivek Joshi, is part of the Commission’s ongoing commitment to provide timely and citizen-centric services.
Under the new system, each stage of EPIC processing—from generation by the Electoral Registration Officer (ERO) to final delivery by the Department of Posts (DoP)—will be tracked in real time. Electors will receive SMS notifications at every step, keeping them informed of their card’s status.
The ECI has developed a dedicated IT module on its recently launched ECINet platform to support this initiative. This platform, designed to replace the older system, offers a streamlined workflow and enhanced data security. Integration with the DoP’s Application Programming Interface (API) ensures seamless coordination and quicker delivery of EPICs.
