In a major step towards enhancing digital engagement, the Ministry of Youth Affairs and Sports has launched a WhatsApp chatbot integration with the MY Bharat portal, aimed at streamlining access to youth-centric services and boosting participation in national programs.
The chatbot, now live on the MY Bharat portal and accessible directly via WhatsApp at 7289001515, allows users to explore a range of features such as experiential learning programs, volunteering opportunities, CV creation, mentorship, organisation creation/joining, issue reporting, and platform support. Users can simply initiate a session by sending ‘Hi’ to the WhatsApp number and verifying their identity through OTP.
Upcoming features will include in-app registrations, media uploads for events, downloadable notifications, reminders, task completion tracking, and delivery of certificates and official documents. The chatbot will also provide real-time updates on government schemes, events, and volunteering opportunities, keeping users informed and involved.
This integration is part of the government’s broader vision to embed public services into the digital platforms most commonly used by the youth, offering a convenient, mobile-first interface for faster access and interaction.
MY Bharat, developed by the Department of Youth Affairs and the Digital India Corporation under MeitY, is a technology-driven platform designed to empower India’s youth through the ethos of ‘Seva Bhav’ and ‘Kartavya Bodh’, promoting active participation in nation-building through capacity building, mentorship, and service-oriented initiatives.
