August 21, 2025 3:06 PM

CCPA imposes ₹10 lakh penalty on Rapido for misleading advertisements

The Central Consumer Protection Authority (CCPA) has imposed a penalty of ₹10 lakh on online ride-hailing platform Rapido, operated by Roppen Transportation Services Pvt. Ltd., for publishing misleading advertisements and engaging in unfair trade practices. The authority has also directed Rapido to ensure that all consumers who availed the “AUTO IN 5 MIN OR GET ₹50” offer and did not receive the promised compensation are reimbursed in full without any further delay or condition. CCPA t...