CPGRAMS records 1.99 lakh grievance disposals in June 2026

August 10, 2026 5:47 PM

CPGRAMS records 1.99 lakh grievance disposals in June 2026

The Centralised Public Grievance Redress and Monitoring System (CPGRAMS) has emerged as a key digital platform for strengthening public grievance redressal and improving citizen-centric service delivery. The government said CPGRAMS connects Central Ministries and Departments, State Governments and Union Territories through a single platform, enabling citizens to lodge grievances related to public services and track their resolution. Since 2014, the grievance redressal system has undergone sign...

Centre resolves over 70 lakh public grievances in three years through CPGRAMS

January 1, 2025 1:14 PM

Centre resolves over 70 lakh public grievances in three years through CPGRAMS

The centralised public grievance redress and monitoring system (CPGRAMS) has successfully resolved more than 70 lakh grievances over the past three years (2022-2024), the government announced on Monday. This effort is part of a broader initiative to swiftly address citizen concerns. From 2022 to 2024, the system enabled the resolution of 70,03,533 grievances and mapped 1,03,183 Grievance Redressal Officers (GROs) by October 31, ensuring efficient service delivery across the country. CPGRAMS, ...