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July 24, 2024 4:26 PM

CrowdStrike says bug in quality control process led to botched update

A CrowdStrike software update that crashed computers globally last week hitting services from aviation to banking and healthcare was caused by a bug in the U.S. cybersecurity firm's quality control mechanism, the company said on Wednesday. Friday's outage happened because CrowdStrike's Falcon Sensor, an advanced platform that protects systems from malicious software and hackers, contained a fault that forced computers running Microsoft's Windows operating system to crash and show the "Blue Scre...

July 20, 2024 5:26 PM

CrowdStrike update that caused global outage likely skipped checks, experts say

Security experts said CrowdStrike's routine update of its widely used cybersecurity software, which caused clients' computer systems to crash globally on Friday, apparently did not undergo adequate quality checks before it was deployed. The latest version of its Falcon Sensor software was meant make CrowdStrike clients' systems more secure against hacking by updating the threats it defends against. But faulty code in the update files resulted in one of the most widespread tech outages in recent...

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