July 4, 2025 2:59 PM

National Consumer Helpline refunds Rs 7.14 crore to consumers in two months

The National Consumer Helpline (NCH) has helped consumers secure refunds totalling ₹7.14 crore over the past two months, according to the Ministry of Consumer Affairs. The Department of Consumer Affairs said the amount was facilitated through the resolution of 15,426 complaints spanning 30 sectors. The NCH, a flagship initiative under the Department of Consumer Affairs, plays a critical role in providing pre-litigation support to consumers under the Consumer Protection Act, 2019. By addressi...