Government tightens e-commerce rules to boost consumer protection and transparency

September 10, 2026 6:01 PM

Government tightens e-commerce rules to boost consumer protection and transparency

The government has amended the Consumer Protection (E-Commerce) Rules, 2020, to strengthen consumer protection, improve transparency in digital marketplaces and address emerging concerns related to online shopping practices. The Department of Consumer Affairs has notified the Consumer Protection (E-Commerce) (Amendment) Rules, 2026, introducing a range of measures covering consumer grievances, search results, sponsored listings, price reductions, dark patterns, seller disclosures and the use of...

Who are buy now, pay later borrowers, and what are they buying?

October 10, 2024 4:57 PM

Who are buy now, pay later borrowers, and what are they buying?

As Amazon's Prime Day kicked off the holiday shopping season this week, U.S. consumers are expected to spend a record $18.5 billion using buy now, pay later for purchases in the last quarter of the year, according to projections by data firm Adobe Analytics. Buy now, pay later (BNPL) exploded in popularity as the COVID-19 pandemic forced more shoppers online, driving $75 billion in online spending in 2023, up 14.3% from 2022, according to Adobe. BNPL providers like Affirm and Klarna boost shop...