August 6, 2026 9:54 PM
From queues to clicks: How Indian Railways’ passenger reservation system has transformed travel over four decades
Few technological transformations have touched the lives of Indians as profoundly as the evolution of the Passenger Reservation System (PRS) of Indian Railways. What began in 1986 as an effort to replace manual reservation registers and long queues at booking counters has today evolved into one of the world's largest public reservation platforms, serving millions of passengers every day through digital channels. Over nearly four decades, the Passenger Reservation System has grown alongside Indi...


