April 15, 2026 5:34 PM
Gujarat State Road Transport Corporation introduces QR-based passenger feedback system
The Gujarat State Road Transport Corporation (GSRTC) has introduced a QR code-based feedback system to enhance passenger experience during bus travel. Under this initiative, commuters can scan a QR code displayed in front of their seats to easily register complaints, share feedback, or rate services in real time. The move aims to ensure quicker redressal of issues and improve overall service quality, a release said.. Recently, passengers travelling in AC and Volvo buses used the QR code system...