August 7, 2026 6:34 PM
SBI moving entire cheque processing to AI, aims to free up workforce for higher-value roles: Chairman CS Setty
The State Bank of India (SBI) is accelerating the adoption of artificial intelligence across its operations, with the country's largest lender planning to shift its entire cheque processing system to AI in a move aimed at improving efficiency and reducing manual intervention. Speaking at a press briefing after the bank's quarterly earnings, SBI Chairman CS Setty said the lender is extensively deploying AI in critical back-office functions such as fraud prevention, proactive risk management, ant...