TRAI rolls out 1601-series numbers for utility, courier and logistics service calls

August 10, 2026 8:17 PM

TRAI rolls out 1601-series numbers for utility, courier and logistics service calls

The Telecom Regulatory Authority of India (TRAI) has initiated the phase-wise implementation of the 1601-series numbering system for service and transactional voice calls by entities in sectors other than banking, financial services and insurance (BFSI) and government organisations. The move is aimed at helping consumers distinguish legitimate service and transactional calls from potentially fraudulent calls made using ordinary 10-digit mobile numbers, while strengthening trust in voice-based c...

Relief from fake international phone calls soon, govt issues instructions

September 16, 2024 6:16 PM

Relief from fake international phone calls soon, govt issues instructions

In a move to curb widespread cyber fraud targeting citizens, the Department of Telecommunications (DoT) has issued new directives to telecom service providers to block malicious international calls that appear to come from Indian mobile numbers. The order comes in the wake of a surge in reports of fraudsters making international calls to Indians while displaying local mobile numbers through caller ID spoofing. This tactic has enabled scammers to impersonate government agencies, law enforcement,...