Over the past 11 years, e-Governance in India has revolutionized the way citizens interact with the government by making services more accessible, transparent, and efficient. Through robust digital platforms, it has empowered both citizens and officials, enhancing ease of governance across the country.
Mission Karmayogi: Building a Future-Ready Civil Service
Karmayogi Bharat, operating under the National Programme for Civil Services Capacity Building (NPCSCB), is playing a pivotal role in reshaping the learning ecosystem for India’s civil servants. The initiative aims to prepare a future-ready public workforce by equipping officials with the Attitude, Skills, and Knowledge (ASK) required for efficient governance.
As of May 2025, more than 1.07 crore civil servants, referred to as Karmayogis, have been onboarded on the platform. It currently hosts 2,588 courses across a broad spectrum of governance-related subjects. The platform has issued over 3.24 crore learning certificates, encouraging continuous learning through online, in-person, and blended formats.
The platform also promotes peer-to-peer learning, provides structured career path guidance, and includes rigorous assessment mechanisms. Together, these features contribute to building a capable, agile, and accountable public service aligned with the vision of a New India.
DigiLocker: Advancing Digital Empowerment
Since its launch in 2015, DigiLocker has emerged as a cornerstone in India’s digital public infrastructure. Designed to provide citizens with secure access to authentic digital documents, the platform enables a paperless and convenient method of availing government and other services.
As of April 2025, DigiLocker has recorded an impressive 51.6 crore users. Between January and June 11, 2025, 9.42 crore new users registered on the platform, including 33.06 lakh sign-ups in the month of June alone.
In 2024, the platform saw an exponential rise with 2031.99 lakh yearly user sign-ups, a sharp increase compared to 9.98 lakh sign-ups recorded in 2015 — marking a significant leap in digital document adoption.
UMANG: Simplifying Access to Government Services
Launched in 2017, the UMANG (Unified Mobile Application for New-age Governance) platform has been instrumental in facilitating mobile governance in the country. It provides a single, unified interface for citizens to access e-Governance services ranging from Central to State and Local government bodies.
As of May 2025, UMANG has achieved 8.21 crore user registrations and facilitated 597 crore transactions. The platform currently offers 2,300 government services in 23 Indian languages, reinforcing inclusive access to public services across diverse linguistic and regional demographics.
