Indian Railways expands AI-driven safety and communication systems to enhance passenger experience

Indian Railways has significantly strengthened its telecom and digital infrastructure in 2025-26, rolling out a range of AI-driven and automated solutions aimed at improving passenger safety, operational efficiency, and overall travel experience.

A key development has been the expansion of real-time passenger information systems, with automatic train announcements now operational at 1,405 railway stations. These systems are integrated with the National Train Enquiry System, ensuring timely and accurate updates for passengers through electronic display boards, coach guidance systems, and public address networks.

In a major boost to safety, AI-enabled video surveillance systems have been deployed across 1,874 stations. Equipped with advanced analytics, these systems can automatically detect suspicious activities such as intrusion and loitering, while facial recognition technology enables real-time monitoring and identification.

Indian Railways has also enhanced its communication backbone through the deployment of Internet Protocol Multi-Protocol Label Switching (IP MPLS) technology at 1,396 stations. This high-capacity network supports mission-critical operations, including reservation systems, freight management, and supervisory control systems, while enabling centralized access to surveillance data and improved coordination between stations.

To address communication challenges in difficult terrains, tunnel communication systems are being installed across key railway projects, including the Udhampur-Srinagar-Baramulla Rail Link. These systems ensure uninterrupted radio connectivity between personnel inside tunnels and control centres, strengthening safety and operational coordination.

The Ministry of Railways said these initiatives reflect Indian Railways’ ongoing push towards a modern, technology-driven ecosystem aligned with the Digital India vision. The integration of artificial intelligence, advanced communication systems, and passenger-centric services is expected to further enhance efficiency, safety, and convenience across the national rail network.

RELATED ARTICLES

1 min ago | clean energy transition

PM Modi highlights solar power’s growing role in India’s clean energy transition

Prime Minister Narendra Modi on Monday shared an article by Union Minister of Education, Consumer Affairs, Food and Public Distribution & New and Renewable Energy Pralhad Joshi and Mike Bloomberg on India’s clean energy transition, highlighting...

5 mins ago | National Security Advisor (NSA) Ajit Doval

NSA Doval reviews bilateral defence cooperation with Vietnam’s National Defence Minister in Hanoi

National Security Advisor (NSA) Ajit Doval on Monday met Vietnam's Deputy Prime Minister and Minister of National Defence, General Phan Van Giang, in Hanoi to review bilateral defence cooperation and discuss ways to further strengthen engagement betw...

2 hours ago | Defence Ministry

Defence Ministry signs contracts worth over Rs 53,000 crore for eight next-generation corvettes

The Ministry of Defence (MoD) on Monday signed contracts worth Rs 53,866.50 crore with Garden Reach Shipbuilders & Engineers Limited (GRSE) and Goa Shipyard Limited (GSL) to acquire eight Next Generation Corvettes for the Indian Navy. The contra...