The Sanchar Saathi mobile app has crossed 50 lakh downloads as on August 2025 since its launch on 17th January 2025, according to a report. Over 37.28 lakh stolen/lost mobile devices have been successfully blocked and more than 22.76 lakh devices have been traced from the Sanchar Saathi LIVE dashboard.
Rising cyber threats have made safeguarding mobile users a pressing national concern. According to the Indian Computer Emergency Response Team (CERT-In), cybercrime incidents surged from 15,92,917 in 2023 to 20,41,360 in 2024. Digital Arrest Scams and related cybercrimes reported on the National Cyber Crime Reporting Portal alone totalled 1,23,672 in 2024, with 17,718 cases already reported by February 2025.
In response to these escalating threats, the Department of Telecommunications (DoT) introduced the Sanchar Saathi mobile app – a citizen-centric tool that brings robust security features and fraud-reporting capabilities directly to users’ smartphones.
This proactive initiative has already made a measurable impact: more than 3 crore fraudulent mobile connections have been terminated, 3.19 lakh devices blocked, 16.97 lakh WhatsApp accounts disabled, and over 20,000 bulk SMS senders were blacklisted, significantly curbing telecom-related fraud and enhancing user security across the country.
The application is available in Hindi and 21 other regional languages, making it inclusive and accessible across the country on both Android and iOS platforms, including security, verification, and fraud-reporting features.
Sanchar Saathi has the following features:
Chakshu enables users to report suspected fraud communications via calls, SMS, or WhatsApp – especially KYC-updating scams.
IMEI Tracking and Blocking allows tracking and blocking of lost or stolen phones anywhere in India.
Know Your Mobile Handset’s Genuineness offers an easy way to verify whether a purchased mobile device is genuine.
Reporting of International Calls with Indian numbers allows citizens to report international calls disguised as domestic calls from numbers starting with +91 (10 digits after the country code).
Know your Internet Service Provider – Lets users check details of wireline Internet Service Providers across India by entering a PIN code, address, or ISP name.
The app complies with the Information Technology Act 2000 (IT Act), India’s primary law governing cybercrime, e-commerce, secure transmission, and data privacy. This legal framework defines and penalizes offenses such as hacking and data theft. The platform’s privacy practices align with the Digital Personal Data Protection Act 2023 (DPDP Act), which emphasizes individual control, transparency, and accountability.
The Sanchar Saathi App has emerged as a powerful tool for securing India’s growing telecom ecosystem. As adoption continues to rise, Sanchar Saathi is not just reducing telecom fraud; it is reinforcing digital confidence and shaping a safer, citizen-centric future for India’s mobile users.
