TRAI

October 10, 2024 11:52 AM

Ozonetel acquires CloudConnect communications

Ozonetel, a leading provider of the unified customer experience intelligence platform (oneCXi), has announced the acquisition of CloudConnect Communications, a mobile-first digital UCaaS (Unified Communications as a Service) provider and a Department of Telecommunications (DoT)-licensed virtual network operator (VNO). This strategic acquisition positions Ozonetel to capitalize on the rapidly growing global UCaaS market, which is valued at over USD 50 billion. CloudConnect’s TRAI and DoT-compl...

September 3, 2024 10:47 PM

TRAI blacklisted over 50 entities, disconnecting 2.75 lakh telecom connections

The Telecom Regulatory Authority of India (TRAI) has intensified its crackdown on spammers, leading to the blacklisting of over 50 entities and the disconnection of more than 2.75 lakh SIP DID/Mobile Numbers/Telecom resources over the past two weeks. These actions come under the purview of the Telecom Commercial Communication Customer Preference Regulations, 2018 (TCCCPR-2018), aimed at curbing unsolicited commercial communication. TRAI's stringent actions follow a troubling surge in complaint...

August 22, 2024 2:05 PM

TRAI warns citizens of fraudulent calls impersonating telecom regulator

The Telecom Regulatory Authority of India (TRAI) has issued an advisory about a rise in fraudulent calls from scammers impersonating the telecom regulator. These calls, often featuring pre-recorded messages, falsely claim that the recipient’s mobile number will soon be blocked and attempt to extract personal information under this guise. TRAI clarified that it does not engage in direct communication with customers regarding mobile number disconnections, whether through messages, calls, or an...