June 1, 2026 4:37 PM
ESIC launches nationwide online patient feedback system to strengthen patient-centric healthcare
The Employees' State Insurance Corporation (ESIC), under the Ministry of Labour and Employment, has launched a centralized online patient feedback system across all its hospitals and dispensaries nationwide, aimed at improving service quality, enhancing transparency, and ensuring more patient-centric healthcare delivery. The new digital platform enables insured persons and beneficiaries to share their healthcare experiences, raise concerns, and provide suggestions directly to the administration...


